© 2019 by PERFECTIVITY

  • Instagram - Black Circle

As of 1st November 2019, the following CANCELLATION POLICY applies to all bookings;

  • At least 48 hours notice is to be given for any cancellations or appointment changes: If you do wish to rearrange your appointment and you give at least 48 hours notice, there will be no charge.

                        As this enables me to offer your slot to someone awaiting an appointment on my cancellations waiting list.

  • Any cancellations made with LESS THAN 48 HOURS notice will be subject to a 50% charge of your scheduled appointment cost. This cancellation fee is payable via bank transfer no later than 48 hours prior to your next visit.

  • Cancellations / appointment changes made ON THE SAME DAY of your scheduled appointment will be charged at 100% of your appointment cost. This cancellation fee is payable via bank transfer no later than 48 hours prior to your next visit.

  • Please note; if the cancellation fee is not made 48 hours prior to your next scheduled appointment, it will be considered to be another cancellation and your subsequent appointment will be offered to someone else.

  • For repetitive instances of three or more no-notice cancellations, the appointment will not be rebooked.

  • Thank you for your co-operation. D/Q.